Terms of Service

1. Acceptance of Terms

These Terms of Service constitute a legally binding agreement between you, whether personally or on behalf of an entity you represent, and Aljundi Lab Corporation, a Canadian corporation doing business as Aljundi Lab. By accessing or using our website located at www.aljundilab.autos, by engaging our professional services, by submitting any inquiry through our website, or by otherwise interacting with our organization in the course of business, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and all terms incorporated by reference herein.

If you do not agree to these terms in their entirety, you are expressly prohibited from using our website and must discontinue use immediately. Your continued use of the website or services following the posting of revised Terms of Service constitutes your acceptance of the revised terms. We recommend periodic review of these Terms to remain informed of any changes.

By accepting these terms, you represent and warrant that you are at least eighteen years of age, that you have the legal capacity to enter into a binding agreement, and that if you are accepting these terms on behalf of a company, organization, government entity, or other legal person, you have full authority to bind that entity to these terms and have obtained all necessary internal approvals required to do so.

2. Definitions

Client means any entity engaging Aljundi Lab for services. Confidential Information means all non-public information disclosed in connection with services designated as confidential or reasonably understood as confidential. Deliverables means work product, reports, designs, code, documentation, diagrams, architectures, and configurations created by Aljundi Lab. Services means computer systems design, architecture consulting, cloud engineering, systems integration, cybersecurity, managed IT operations, and related professional services. SOW means a written Statement of Work defining scope, timeline, deliverables, and fees. Website means www.aljundilab.autos and all subdomains.

3. Description of Services

Aljundi Lab provides enterprise-grade technology consulting and implementation in computer systems design and related services, including but not limited to systems architecture and design, cloud infrastructure engineering, systems integration, cybersecurity engineering, managed IT operations, and digital transformation consulting. Specific scope, deliverables, timeline, and fees are defined in a mutually executed SOW. No binding obligation arises from website content or preliminary consultations alone. We reserve the right to modify or discontinue services with reasonable notice. We reserve the right to decline service at our discretion, provided such declination does not violate applicable anti-discrimination laws including the Ontario Human Rights Code.

4. Website Use and Access

You are granted a limited, non-exclusive, non-transferable, revocable license to access our website for legitimate business purposes. You agree not to use the website for any unlawful purpose or in any manner that could damage, disable, overburden, or impair our servers or networks, or interfere with any other party's use. You agree not to attempt unauthorized access through hacking, password mining, automated scripts, or any other illegitimate means. You agree not to use any robot, spider, scraper, or automated means without express prior written permission. You agree not to upload or transmit viruses or malicious code. We reserve the right to monitor, investigate violations, and restrict, suspend, or terminate access at any time if we determine you have violated these terms.

5. Intellectual Property Rights

All website content, including text, graphics, logos, page layout, code, and design elements, is the exclusive property of Aljundi Lab Corporation or its suppliers, protected by Canadian and international intellectual property laws. The Aljundi Lab name and marks are protected trademarks. Nothing grants any license to use any trademark without prior written permission. Deliverable ownership and license rights are defined in the applicable SOW. Unless otherwise specified, we retain ownership of pre-existing intellectual property and methodologies, and the Client retains ownership of its pre-existing intellectual property and data.

6. Client Obligations and Responsibilities

Clients agree to provide timely access to facilities, systems, personnel, and information reasonably required for service delivery. Clients designate a primary contact with decision authority. Clients maintain current backups prior to transformative work unless backup services are included in scope. Clients ensure compliance with applicable laws and industry standards. Clients obtain required third-party licenses and approvals.

7. Fees, Payment, and Billing

Fees are set forth in the applicable SOW as fixed-price, time-and-materials, or recurring monthly. All fees are in United States dollars exclusive of applicable taxes including Canadian GST and Ontario HST. Invoices are due net thirty days unless otherwise agreed. Late payments accrue interest at one and one-half percent per month or the maximum legal rate. We may suspend services for non-payment after notice and opportunity to cure.

8. Confidentiality

Each party shall hold Confidential Information in strict confidence using at least reasonable care. Neither party shall disclose Confidential Information without prior written consent except to employees, contractors, and advisors with a need to know who are bound by equivalent obligations. Confidential Information excludes publicly available, previously possessed, independently developed, or rightfully obtained information. Confidentiality survives termination for three years, or indefinitely for trade secrets and personally identifiable information.

9. Warranties and Disclaimers

Aljundi Lab warrants services will be performed in a professional and workmanlike manner for thirty days from delivery. Remedy is re-performance or refund. EXCEPT AS EXPRESSLY STATED, ALL SERVICES AND WEBSITE CONTENT ARE PROVIDED AS-IS WITHOUT WARRANTIES OF ANY KIND. ALJUNDI LAB CORPORATION DISCLAIMS ALL IMPLIED WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ALJUNDI LAB CORPORATION SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, LOST BUSINESS OPPORTUNITY, OR BUSINESS INTERRUPTION. AGGREGATE LIABILITY SHALL NOT EXCEED FEES PAID DURING THE TWELVE MONTHS PRECEDING THE CLAIM. THESE LIMITATIONS APPLY EVEN IF REMEDIES FAIL OF THEIR ESSENTIAL PURPOSE.

11. Indemnification

You agree to indemnify and hold harmless Aljundi Lab Corporation, its affiliates, officers, directors, employees, and agents from claims arising from your violation of these terms, unauthorized use, or infringement of third-party rights. We reserve the right to assume exclusive defense.

12. Termination

For website use, we may terminate or suspend your access to the website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms of Service. Upon termination, your right to use the website will cease immediately. All provisions of these terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification obligations, and limitations of liability. For service engagements, termination rights and procedures are defined in the applicable SOW or service agreement. Either party may terminate a service agreement for material breach by the other party if the breaching party fails to cure such breach within thirty days following written notice describing the breach in reasonable detail. In the event of termination, the Client shall pay for all services rendered through the effective date of termination.

13. Force Majeure

Neither party is liable for delays from causes beyond reasonable control including natural disasters, war, terrorism, epidemics, government orders, strikes, and telecommunications failures. If the event exceeds thirty days, either party may terminate affected services.

14. Dispute Resolution

Disputes shall first be resolved through informal negotiation within sixty days. Unresolved disputes shall be submitted to binding arbitration administered by the ADR Institute of Canada under its Arbitration Rules, conducted by a single arbitrator in Ottawa, Ontario. The award shall be final and binding. Either party may seek injunctive relief from competent courts. Disputes are resolved individually, not as class actions.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of the Province of Ontario and federal laws of Canada applicable therein. Parties consent to the exclusive jurisdiction of the courts of Ontario sitting in Ottawa. The UN Convention on Contracts for the International Sale of Goods does not apply.

16. General Provisions

Entire Agreement: These Terms with applicable SOW and Privacy Policy constitute the entire agreement. Severability: Invalid provisions shall be modified or severed with remaining provisions continuing. Waiver: No waiver constitutes continuing waiver. Assignment: You may not assign without our consent; we may assign without restriction. Relationship: Parties are independent contractors. Notices: All notices in writing by email or certified mail.

17. Contact Information

ALJUNDI LAB CORPORATION
74 Hawktree Ridge
Ottawa, ON K2J 5N3
Canada

Email: contact@aljundilab.autos
Phone: +1 (743) 263-1693